Lorraine Fraser, P.Eng., M.Eng., MBA, ASQ-CQE, CQA, CQM-OE, CSSBB is a graduate of the University of Toronto, and the University of Windsor. She is a senior member of the American Society of Quality. She also holds a post diploma certificate in Human Resources management from Seneca College. Lorraine is a multi-disciplined professional with over 25 years of experience in the private sector, and with a wide range of skills in engineering, quality, and manufacturing management. She has led many complex business Quality & Process Improvement Initiatives leveraging minimal resources within multi-disciplinary teams in union and non-union environments to achieve meaningful, sustainable and significant business results. Lorraine started her career in product development and progressed to roles in process engineering, quality and lean management. Her career has spanned a range of industries including consumer packaged goods, plastics, finishes, chemicals, electronics, and education. Lorraine has been a featured lecturer at Ryerson, Sheridan and Seneca teaching several courses in the areas of Statistical Analysis and Quality Assurance.